As you may know our central distribution centre was totally destroyed by fire on the 13th March 2023. Since that date, we have been in full recovery mode.

We are pleased to announce that our relaunch plans are well under way. If you know us well, you know that we are always seeking ways to improve and innovate. In and effort to use this massive setback to make us stronger and even better than ever, we have a few exciting things to share.

  1. We are moving our business operations to operate entirely to France. This move will allow us to offer more efficient service, whilst reducing our Carbon Footprint significantly by eliminating one step of our previous delivery process.
  2. This down time has given us the opportunity to evaluate our product ranges and we are very excited to say we will be adding various new items to our product line when we relaunch.
  3. Our teams are working intently and our goal is to relaunch in early September 2023.

Thank you for being a loyal UR Customer! We will be back and better than ever very soon. Please check back for updates regarding our progress.

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You are visiting Urban Retreat's London Spa

WELCOME TO LONDON’S PREMIER BEAUTY & WELLNESS RETREAT

SITUATED IN THE HEART OF KNIGHTSBRIDGE AND LOCATED WITHIN A FORMER ARISTOCRATS MANSION, WE ARE HERE TO MAKE YOU FEEL ROYALLY BEAUTIFUL
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A LUXURY RETREAT

Widely regarded as London’s ultimate beauty and wellness destination amongst industry figureheads and a devoted local and international clientele, for the past 20 years, URBAN RETREAT has acquired an established reputation as a brand that embodies trust and authority in its extensive provision of luxury beauty services.

RECHARGE MIND, BODY & SOUL

Located in The White House, formerly a private residence, we are primely positioned on Hans Crescent, amongst the heart of Knightsbridge’s international fashion boutiques. The grand nature of The White House is perfect for Urban Retreat to realise our vision, where ‘beauty meets hospitality’.

Our customers recognise the trusted reputation we are proud to uphold, through the provision of quality services by expertly, trained professional staff, delivered in a unique environment.

A HEALTHY TREAT

If you have a spare minute, why not stop on by our in-house juice bar. We’ve got something for everyone: from coffee to champagne, timeless classics to exotic flavours, we’ve got you covered – so pull up a chair, your taste buds will thank us.

POWERED BY NATURE

We are committed to advancing the science of natural skincare and beauty. Known for our high concentrates of botanicals, nature is preserved as an important part of all URBAN RETREAT products.

We use ethically sourced active ingredients from plants, algae, or the sea which are all carefully selected not only for their efficacy but also for their origin and safety.

We have a full range of professional products available in our treatment rooms, and retail products in our ground floor shop and online store so you can bring the spa home!

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