As you may know our central distribution centre was totally destroyed by fire on the 13th March 2023. Since that date, we have been in full recovery mode.

We are pleased to announce that our relaunch plans are well under way. If you know us well, you know that we are always seeking ways to improve and innovate. In and effort to use this massive setback to make us stronger and even better than ever, we have a few exciting things to share.

  1. We are moving our business operations to operate entirely to France. This move will allow us to offer more efficient service, whilst reducing our Carbon Footprint significantly by eliminating one step of our previous delivery process.
  2. This down time has given us the opportunity to evaluate our product ranges and we are very excited to say we will be adding various new items to our product line when we relaunch.
  3. Our teams are working intently and our goal is to relaunch in early September 2023.

Thank you for being a loyal UR Customer! We will be back and better than ever very soon. Please check back for updates regarding our progress.

Trade UR



Our Salon/Spa Partner opportunity provides signature beauty rituals using our exclusive Clinically Proven Professional products, combined with the income potential of our retail product line. Our iconic branding is instantly recognisable which greatly increases your chances of success.

By becoming a Brand Partner you will have access to efficient organisation, creative marketing strategies, support and training which will help you focus on the part of your which business you love. 

We currently have a transition investment fund available to help re-look and stock existing SPA/HOTEL/SALON businesses wishing to convert from another brand.


In addition to our existing territories; the USA & Canada, we currently have international expansion plans scheduled for rollout in Australia and some European countries.

If your organisation is based outside our own planned territories and you would like to develop the URBAN RETREAT brand and business model in your country, we would be interested to discuss your proposals.